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Chief Customer Officer Sydney gathered over 200 of the region’s leading customer experience executives and showcased a fascinating mix of engaging presentations, interactive roundtable discussions, case studies, think tanks, flash talks and a hands-on charity transformation workshop. Speakers covered a vast array of topics, ranging from the role of the Chief Customer Officer (CCO) in… Read more.
Over the last ten years there has been a strong trend in business intelligence (BI) and analytics being very much “self-service” but it is predicted that in 2018 and beyond, this will change. How exactly will these changes manifest themselves in the world of data and analytics? It is already evident that there is a… Read more.
Each new year brings inspiration and motivation to change, some may be personal, some may be professional and sometimes, it is both. One thing for sure is 2018 will be the year organizations change employee engagement so that it becomes a strategic priority. There’s so much research that proves the correlation between engaged employees and… Read more.
Ahead of Corinum’s AUTOMATE: 2018 event in Melbourne (27-28 February 2018) we caught up with Michelle Hannan-Brown, Process Engineering Manager, CoE Process Engineering, Westpac (NZ), to talk about best practice and her thoughts about what the age of the machines will mean for business. There is a lot of buzz at the moment around AI, RPA,… Read more.
Welcome to the new year, filled with new opportunities, predictions and repetition. With the momentum from 2017, we can expect digital strategy to become the core of several businesses in South Africa and across the continent. The time for deliberating is over, now is the time for action. Organisations will be forced to transform or… Read more.
It was reported in the news recently that researchers at an Oxford Hospital in the UK have developed artificial intelligence (AI) that can diagnose scans for heart disease and lung cancer more effectively than if the same conditions were diagnosed by an actual doctor. The system, it is said, will save billions of pounds to… Read more.
2017 has been a big year for Chief Data Officers, and as ever, Corinium and IBM have strived to support them in driving forward the development of their C-Suite role and tackle the most pertinent issues they face. A big part of our efforts have been focused on our bi-annual invite-only Chief Data Officer Strategy… Read more.
This year saw a huge surge in the amount of cyber security attacks. Security breaches can be very costly and devastating, so should you be worried about the security of your websites and online accounts? If you hold any kind of database or customer data, you need to take steps to ensure that your online… Read more.
When it comes to inbound marketing methodology, email marketing is a key way of letting your email subscriber list know about new products they might be interested in using and other valuable aspects of creating a partnership with your organization. If you want to optimize your inbound marketing methodology, it is vital that you fine-tune… Read more.
2017 has been a very big year for data and analytics, with huge strides made in data science, artificial intelligence (AI) and dry cliché’s about “data being the new oil” are largely disappearing. At Corinium we have seen many trends in data and analytics come and go over the years, so we have looked at… Read more.
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