Join us at the Amba Hotel Marble Arch, London from 7-8 June 2017
In the history of business never has CX been so important. In a world where products/services are commoditised, switching brands is common place and the voice of the customer is so powerful companies are placing increasing importance on customer centricity.
And to drive this customer centricity to ensure excellent CX and customer success companies are appointing Chief Customer Officers.
Corinium brings its highly successful Chief Customer Officer event to Europe for the first time leveraging of the success in the US and Australia.
This event will feature discussion and debate on critical CX issues facing businesses today. And leading those sessions will be an unparalleled line-up of Chief Customer Officer speakers - more than 25!
Our mission is to create the biggest meeting place for Europe's approximately 321 Chief Customer Officers. A community of information sharing and value creation.
CCO Europe 2017 features keynote presentations and Corinium's Discussion Groups covering 4 key topic areas:
#CustomerInnovation | #CustomerInsight
#CXOrgDesign | #B2BvB2C
Attendees also have the opportunity to dive deeper into core topics over a 5* dinner during our dinner masterclasses:
- Dinner Masterclass A: Building the Case for the Chief Customer Officer Role in your Organisation
- Dinner Masterclass B: Tips, Tools & Tricks for Building a Culture of Customer Centricity
- Dinner Masterclass C: Using Data Analytics to Achieve a 360 Degree View of the Customer
- Dinner Masterclass D: Customer Journey Mapping – Implementing Innovative New Design Techniques
30+ inspiring speakers
Why invest your time?
What are the deliverables of the Chief Customer Officer? How can having a place in the c-suite enhance the company's customer experience performance? Hear from the region's leading customer experience professionals as they share their insights on the role in November.
The internationally regarded Corinium approach of visionary keynotes, strategy based panels and discussion groups enables the tough questions to be tackled in an discursive and inclusive manner. This is the leading platform for the wider customer experience and insights industry as a whole.
With so many leading practitioners and exhibitors, you will discover the latest advancements in the CX technology space. Make the most of the coffee breaks to not only visit exhibitors, but also ask the speakers about their experiences and technologies they've implemented.
Global CCO Community
Building on our global conference series....
The Chief Customer Officer Forum is built on research with local customer experience leaders but also leverages our global Chief Customer Officer community. We’re able to bring you content and speakers from international thought-leaders who have walked the path of analytics development.
Join our global community on LinkedIn.