Chief Customer Officer USA – Advocating Customer-Centric Transformation From The Inside Out to Deliver on Service Excellence

Chief Customer Officer  – Keynote Presentation: Advocating Customer-Centric Transformation From The Inside Out to Deliver on Service Excellence
• Leveraging your platform to instil customer-centric values to your employees and the importance of rewarding incentives for customer service excellence.
• Understand the criticality in the employee customer relationship and maximizing both sides of the spectrum to bring real benefits to the bottom-line.
• Examining the benefits of establishing a grass-roots take on creative initiatives to support customer needs and innovation.

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